♥️Help Center

 

What is Keedoo


We’ve built Keedoo because we felt that parents nowadays don’t have a good space to gather online. Having a baby changes your social circle and yet new parents continue to use same old messengers to communicate with each other. Same ones they used for sending party photos to their college buddies. With Keedoo, our goal is to build a safe environment for parents where they can talk, share events or announcements, seek an advice, connect with families in their area and arrange playdates.

Frequently Asked Questions


There are a lot of questions we get asked often, so we figured we'd start writing them down 🙂 We’ll continue adding to this as we get more great questions!
 
How do I join Keedoo?
First of all, you'll need our app. It's free and you can download it from App Store or Google Play . Secondly, you'll need an invitation from one of the current Keedoo users. You can enter your phone number in our app to check if you've already been invited. If you haven’t been invited, you’ll be placed on a waitlist. If someone you may know joins Keedoo, they will be notified that you are on the waitlist.
Why do I need an invitation?
It's all about the safety of our community. Since your family's profile may also contain information about your kids, it is vital to make sure that only parents you know personally can see that. Each Keedoo member gets a limited amount of invites they can use to invite more parents or about-to-be parents to Keedoo. In addition to it, on the profile of each member you can also see who has invited them.
How do I find or add parents I know?
There are three ways to add parents to your Parents list on Keedoo. The first one is giving us a permission to match your contacts. If someone from your phone book is already using Keedoo, they will automatically be added to your Parents list - it works like any other messenger really. The second one is searching for parents using their usernames and adding them. And the third one is using up your invitations to invite more people to Keedoo. To do that, tap Add People icon in the top right corner of the Parents page and tap "Invite" on the contact. Please note that you may not see that icon if you haven't yet given us a permission to access your contacts.
Who can see my profile?
Only parents in your list can see your full profile, containing the information about your kids. If someone else finds you through a group chat or by username, they will be limited to seeing only your name and a profile picture and nothing about your kids.
How do I share my family’s news and events?
Go to Chats page and at the top left corner, underneath page's title, you'll see "Your News". Tap on that and you'll be able to type in your news or announcement, as well as change the the background color. After you are done, tap Share and select who will be able to see those news. Keep in mind that each bit of News expires after 24 hours.
What type of posting can I use?
From parenting advice to playdate plans - you can ask your fellow parents just about anything. Alternatively, you can use "News" to announce certain events, like school trips or birthday parties, only to members of the certain group chats you are in.
How do I chat with other parent?
Easy! If the person is in your Parents list, just tap on them, the chat will open and you can send that parent a message. You can also find parents using their name or username, and initiate a conversation with them (although they’ll have to add you to their parent’s list first to continue chatting). Please add only people you know, as any spam activity may result in account block or suspension.
Can I chat with more than one person?
You absolutely can! Go to "Chats" page and in the top right corner there is a button for creating groups. Tap on it, select the people you want to add to the group, name it and voila - you can now chat with multiple people. Create groups for your kids' classes or neighbors you usually go to playdates with.
I want to edit the profile of my family. How do I do that?
On the main navigation bar, tap the icon on the right to open your Profile or Settings page. Tap on box with your name there to view your profile and then tap anywhere to edit your profile, or tap on the name of your kiddo to edit their profile.
Can I use the app anywhere in the world?
Right now, you can only sign up using U.S. phone number.

What's New


Follow the links to find information on our latests iOS App Store and Google Play releases. Follow us on Twitter for updates.

Contact Us


Feel free to reach out using this form if you have any additional questions, or submit your feedback here .
 

 
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